I don’t think it would be possible to hire a more expert and experienced company — a company led by Karl Kardel — to find and fix a residential water leak. His team of workers — they include veteran, knowledgeable experts like Armando and Arturo — are real craftsmen with incredible attention to detail. Again and again, they went above and beyond expectations. The entire team was like that. All were polite, considerate, impeccable in keeping the site and house clean, and willing to explain what they were doing and why they had chosen the materials they used. Indeed, they even suggested fixes for several other issues I was having and told me how to do the work.

Prior to hiring Karl Kardel Co., I had requested a consultation and bids with three other water leak experts and engineering firms. One company sent a rep who told me that they would have to replace the entire deck at a cost of well over $100,000. When I balked at that, he told me privately that if it were his house, he would focus on our French doors and the sill beneath them. The other two firms told me it would cost roughly $1,000 just for them to come to the house to assess what it would require to remedy the water leak.

Karl Kardel, on the other hand, at no cost came to the house twice to assess the situation. He proposed a more modest fix than replacing the entire deck and offered up a contract significantly below what the other firms had indicated.

After I signed the contract, Karl told me the work would start in several weeks and be finished within a week’s time. Indeed, that is exactly what happened, and at the contracted price. It was my good fortune to hire Karl and his team. After five years of trying to find someone to fix this leak, I now have peace of mind. Thank you Karl, Armando, Arturo, Israel, Katie, and team!